Privacy Policy

This Privacy Policy explains how Harkel Pumps collects, uses, stores, and protects personal information obtained through this website. By accessing or interacting with our platform, you acknowledge and agree to the terms described below.

1. Information We Collect

Harkel Pumps may collect personal and non-personal information when you visit or use our website. This may include:

1.1 Personal Information

Information voluntarily submitted by users, such as:

• Name
• Email address
• Phone number
• Company or professional information
• Messages or inquiries sent through contact forms

1.2 Automatically Collected Information

Our servers and analytics tools may automatically record:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring URLs
• Cookies for functional and analytical purposes

This data helps us maintain, optimize, and secure our website.

2. Use of Collected Information

Harkel Pumps may use the information collected for the following purposes:

• Responding to inquiries or customer service requests
• Providing product or technical information
• Improving the functionality and performance of our website
• Enhancing user experience and site navigation
• Preventing security issues or unauthorized access
• Conducting internal analytics and operational assessments

We do not sell, trade, or rent your personal information to third parties.

3. Legal Basis for Processing

We process personal data based on:

• Legitimate business interests
• Compliance with legal obligations
• User consent when required (e.g., for optional cookies or form submissions)

4. Data Protection and Security

Harkel Pumps implements appropriate technical and organizational measures to safeguard personal information. These include:

• Secure server environments
• Encryption of transmitted data when applicable
• Restricted access to sensitive information
• Continuous monitoring for vulnerabilities or anomalous activity

While we strive to maintain high security standards, no online system can guarantee absolute protection.

5. Sharing of Information

We may share certain information with trusted third parties strictly for operational purposes, such as:

• Website hosting providers
• Email or communication service providers
• Analytics and security tools
• Technical partners involved in site maintenance

All third parties are required to maintain confidentiality and use the data solely for the intended purpose.

6. Cookies and Tracking Technologies

Our website may use cookies to:

• Improve loading performance
• Remember user preferences
• Generate statistical and analytical reports

Users can modify their browser settings to block cookies; however, doing so may affect certain site functionalities.

7. External Links

This website may include links to third-party pages or resources. Harkel Pumps is not responsible for:

• the privacy practices,
• content accuracy, or
• data processing policies

of those external websites. Users should review their individual Privacy Policies.

8. Data Retention

Harkel Pumps retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

9. User Rights

Depending on applicable law, users may have the right to:

• Access their personal information
• Request corrections or updates
• Request deletion of their data
• Object to processing activities
• Withdraw consent where consent was previously provided

To exercise these rights, users may contact us through our official communication channels.

10. Minors

Our website is intended for professional and industrial audiences. We do not knowingly collect data from individuals under the age of 18. If such information is inadvertently collected, it will be promptly removed.

11. Changes to This Privacy Policy

Harkel Pumps reserves the right to update or modify this Privacy Policy at any time. Changes will be published on this page, and continued use of the website indicates acceptance of the revised terms.

12. Contact Information

For questions or concerns regarding privacy, data protection, or this policy, please contact us:

Email: contact@harkelpumps.com